Essential Support for Integrating Speech and NUI Technology

Support Account

An online support account is your passport to accessing the knowledge base, asking questions, reporting problems, downloading licensed product updates, ordering products, and managing product licenses and registrations.

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Chant Alerts

Manage notifications for help desk, release updates, and online order events.

Email notifications are sent only for the alert types you select.

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Chant Bucks

Earn Chant bucks for reporting problems, taking a survey, serving as a reference, and featuring your application in a solution spotlight.

Chant bucks can be used to purchase products and services online at the Chant Store.

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Help Desk

Your online help desk provides you a personal knowledge base for managing questions and answers with Chant product support.

Help Desk support is free and included with your license for Chant software including your evaluation period.

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Knowledge Base

The Chant Knowledge Base is a online repository of FAQ, HowTo, and Problem Report documents to provide information for commonly asked questions, tips and techniques, and descriptions of bug fixes in maintenance releases.

Explore the Knowledge Base »

Order History

You have online access to your Chant Store orders and can print and email yourself copies of your receipts.

Your order summary information provides you an handy reference to your product registration numbers.

Review your order history »


Product Registration

Activate and register your products for serial numbers to unlock them on your development system and for deployment.

Register products »

Product Updates

Download the latest maintenance for products you have activated and registered under your support account.

Download latest releases »


Extra Help

Your Help Desk enables you to ask product usage questions and report problems you encounter.

For additional support with code design, debugging, and problem solving, we offer Getting the World Talking with Technology® development support services for an hourly fee. If you need help with implementation approaches, creating grammars, or help with coding and debugging, our support team can assist you on an as needed basis.

Support hours can be purchased at the Chant Store. Before purchasing support hours, contact Product Support via your Help Desk to discuss what type of development support you need and to estimate the time needed.

Comprehensive development service offerings »

LexiconKit 5 Upgrade to LexiconKit 5

Tailor pronunciations for maximum clarity when recognizing and synthesizing.

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Plantronics Savi 440 Plantronics Savi 440 wireless headset

  • Noise-Canceling microphone
  • Range up to 300 feet
  • 7 hours talk time
  • USB charging cradle
  • Wearing options: over the head, over the ear, behind the neck, and dual T-pad headband

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